Founder's Blog

Cultural Diversity in the Workplace

A decent variety identifies with various societies, foundations, ages, sexual orientations, identities and different elements. It likewise identifies with how individuals see themselves and how they see others. Cultural variety in the work environment has turned into a key worry to pioneers and chiefs of associations today. Associations are crossing outskirts and mainland in the mission for more markets. Work movements are acquiring individuals from various races, foundations, sexual orientations and identities into the work environment. Enrollment masters are hunting down work ability all around. At this point, what are the ramifications of these to an association? How does these influence administrators? What are the principle things a director has to know in regards to variety in the work environment? We should think about some notable angles.

To the employee: listed are some of the ways to respect the diversity in the workplace;

We all have biases. This is a natural result of our life experience. Take a moment to write down what your biases are and ways in which you wouldn’t allow these biases to affect how you conduct yourself in the workplace.

  • Take a genuine interest in someone with a different background than your own. Make sure your conversions are deep rooted in a common ground that does not offend cultural sensibilities.

  • Bring together, diverse groups for invitation. Doing this will increase the pace and creativity involved with innovation. Companies that do not change and innovate will crumble and the diversity can be a company’s most valuable resources in this area.

  • Respect religious holidays. Most company’s respect Christian holidays, however, the workplace tends to have a variety of religions. Thus, all-important holidays should be respected of that particular religion.

  • Create interest in organizing a lunch with someone from a different background and try changing lunch tables to meet new people.

To the Director: In the worldwide town, having decent variety is a reality and not simply administrative buildup. As a director, you have to comprehend, embrace and value cultural diversity. The director of a company will unquestionably have various groups in any case and the onus is on him/her to adjust their administrative abilities corresponding to this.

It is prudent for human asset supervisors and enlistment specialists to think about assorted variety while distinguishing and pulling in ability.

Cultural variety must be implanted into the way of life of the association. Your association’s way of life is produced after some time and contains the convictions, values, practices, states of mind and other basic suppositions shared by individuals. Envision a different work environment with its way of life genuinely skewed and doesn’t consider having a variety of diversity.

As an administrator, you have to realize that having a decent variety in a working environment is a benefit. Numerous focal points gather from having a decent variety and your association can profit from this because cultural variety upgrades cooperative energy in a work environment. Cultural variety additionally enhances inspiration and motivation and these can bring about expanded efficiency, gainfulness and rate of profitability. It gives a decent stage to learning since it brings new points of view and methodologies, new authority styles, better basic leadership and so forth. The mix of various encounters, foundations and vocation ways can be a gift. This can be utilized to enhance productivity and viability of people and furthermore, groups. Item advancement groups for instance, can be multidisciplinary and multicultural for motivations behind having a decent variety.

Presently, shouldn’t something be said about the drawback of having a decent cultural diversity? Work environment assorted variety additionally has its impediments and risks. Correspondence issues commonly emerge and these can be trying to your element’s activities. Isn’t this test regular with multinationals? Cultural diversity may likewise breed protection from change. Most times workers may likewise be enraptured along lines of decent variety. Past the substance and into the business world, complexities in business arrangements crosswise over societies and so on can emerge because of cultural variety.

Associations can take the advantage of cultural diversity to enhance administrations of the association. When you lead business universally for instance, your client base is exceptionally different. The general public you work together in is various. Decent variety in this manner mirrors your client base and the general public overall. Wouldn’t you be able to then utilize your differing group to enhance administrations to the classified client?

Presently, would you say you are setting adequate accentuation on work environment decent variety? Is your association very much situated to oversee work environment assorted variety? Thinking about all the above certainties, it is crucial that you do the needful. Comprehend cultural variety and make its best utilization, while limiting its negative effect on your company.

Embrace diversity in your workplace and you will be on the way to a more fulfilling and productive organization. The world is a beautiful mosaic of differences and the workplace should be as well. Respecting your co-workers and employees is paramount to tapping the valuable diversity in your organization.


Charlie Bentson King: Writer and producer of training ABC

This article was edited by volunteer editor Erin Murphy.

Founder's Blog

Video blog #2.1 – Customer service

Voices of our Nation

How to Deal with Change in the Workplace

It’s not the progress I mind; it’s the change I don’t like. – Mark

Let’s face it. No one really likes change – especially at work. Sure it’s okay when it involves something we don’t care about, but once it gets personal – we often resist.

Change in the workplace is vital for growth and development, but it can result in stress and have a negative impact on our psyche.

Resistance to change typically happens when our personal needs don’t match the new circumstances imposed at work. Simply put, these two opposing forces don’t connect. There is a driving force trying to promote change (typically your boss) and an opposing force trying to keep things the same (typically you).

Opposition and resistance to change is a very normal reaction – especially when you don’t see the change coming. Typically, resistance starts out strong when the change first happens and depending on how we respond – our level of stress varies. We can either participate and try to get more involved in the change or outright resist, which can sometimes make things much more difficult.

Why do We Resist Change?

The most common response is ‘fear of the unknown’. Most of us enjoy our security and control, and we don’t want to put this at risk – especially if we don’t understand the need for change. Change also has a habit of showing up at the worst possible time, which only magnifies our stress and resentment towards the people who make it happen. Rewarding and productive relationships with bosses can quickly be replaced by mistrust and stifle any potential change advantages.

Imagine a stressful change you experienced at work and how you reacted? If you could go back in time and help implement that change differently to reduce stress – what would you do? Interestingly, most people would recommend that communication is one of the most important steps to implement any change.

Instead of just quickly implementing something new, what if management got more people involved in the potential change early and asked for input and participation in making the change – would this improve the response and help reduce stress? As managers, it’s crucial to take a step back and understand the nature of people’s resistance – to help overcome any perception barriers to change. By communicating effectively and focusing on ways to reduce resistance to change, the results and implications can be much more positive.

Can Change be Positive?

I’m sure we’ve all been through a stressful change in our lives that ultimately led to something more positive in time. Maybe it helped us change our habits or helped to bring a new opportunity into perspective. It’s always beneficial to avoid getting stuck in old routines, and ways of thinking. Change can often be very beneficial when it comes to new ways of doing things, and each experience can ultimately make you stronger. Most people that become comfortable with change tend to be more flexible and open to adapt to new situations and challenges. Being outside your comfort zone might not be that pleasant, but it can help to build your self-confidence and personal development.

Our opposition to change is very natural and for any organization that wants to grow, understanding our resistance and how to manage it is essential. The trick for all of us when it comes to change is to be open and try to see the bigger picture. Look for positive ways to either overcome the change or provide constructive feedback to help improve the potential outcome. At the end of the day, most of us agree that change can make for a better tomorrow and when we’re in control of change – it helps make for a better today.


Boohene, R. (2012). Resistance to Organisational Change: A Case Study of Oti Yeboah Complex Limited. CS Canada. Retrieved August 24th, 2016 from

Heathfied, S. (2016). How to Reduce Employee Resistance to Change. The Balance. Retrieved August 24th, 2016 from

Lawrence, P. (1969) How to Deal with Resistance to Change. Harvard Business Review. Retrieved August 24th, 2016 from

Lorenzi, N. (1999). Managing Change: An Overview. Journal of the American Medical Informatics Association. Retrieved August 24th, 2016 from

Quast, L. (2012). Overcome The 5 Main Reasons People Resist Change. Forbes. Retrieved August 24th, 2016 from

This article was contributed by volunteer blogger Patrick Boshell and edited by volunteer editor Thomas Sosnoski.

Founder's Blog

Why you should forget everything you learned about medical appointments!

I was thinking in the shower today about medical appointments. I have previously written on this topic.

Many, or most, hospitals in Toronto now offer diagnostic tests 24/7 by appointment. My own father has had several at Princess Margaret Hospital to follow cancer treatment he had a few years ago. These include CT scans, MRI, x-rays, etc.

Nurses, as you well know, work eight or twelve-hour shifts. So why can’t doctors?

Let’s say we have two oncologists. Why can’t Oncologist A work days Weeks 1 and 3, and nights Weeks 2 and 4. With Oncologist B working days Weeks 2 and 4, and nights weeks 1 and 3. And when I say nights, I mean 8 pm to 3 am to accommodate those who work evenings and nights.

The funny thig is, I’m certain you won’t have a problem finding people who want this!

So why aren’t we doing it already? So many professionals work shift work. Emergency Department doctors work shift work. So why can’t the doctors who run our oncology clinics, or renal clinics work shift work?

I think we need to have a conversation on how our healthcare providers work with our professors/school, employers, landlords, etc. Everyone probably tells you that “your health comes first.” That’s total BS. Without money to pay the rent, and purchase groceries, the treatment means nothing.

It’s time we put patients first. It’s time for us to stand up and ask for better services.

Case in point – Here in Barrie we didn’t have in-centre dialysis. That meant if you were admitted to the hospital, you had to be transported to another hospital for dialysis. Almost 2 years ago I started writing letters to the CEO of the local hospital, and this past April I cut the ribbon for the new dialysis unit.

So let’s have the conversation and improve patient health by offering clinical appointments 24/7.

Founder's Blog

Founder’s Video Blog #1

Welcome to my first video blog!


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