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Letter to the President & CEO of Walmart Canada

12 June 2019

Lee Tappenden, President & CEO

Wal-Mart Canada Corp.

1940 Argentia Road

Mississauga, ON L5N 1P9

Dear Mr. Tappenden,

Recently, it came to our attention Walmart Canada made policy changes greatly affecting your employees, disabled customers, and First Nations customers.

I was visiting your South Barrie store the other day when I discovered it no longer had express checkouts. Instead, I had the option to use the job-stealing self-checkouts or wait in line at one of the beer-toting checkouts. Either had me behind other customers with carts full of stuff vs my three items I was purchasing.

The problem, Mr. Tappenden, is that I have a hidden disability. Waiting in line can actually be unsafe for me, especially as of late due to tiring quickly, there is no where I can wait while the three to ten people in front of me take more than ten minutes each to pay for their purchases.

I further worry for your First Nations and People of Colour customers who may not feel safe in your stores. Who may only come in for two or three things and then quickly leave, now, your new policy forces them to stay longer with no visible security present. Your staff is inadequately trained for this. A First Nations youth shoved into the shelf of an over-crowded aisle might be seen as an “accident” instead of the assault that was intended by the perpetrator.

Your South Barrie store was difficult to navigate as your normally wide primary aisles were crowded in the middle with stock or other items making it difficult to get around.

As a result of this situation, we would like:

  1. The restoration of (at a minimum 3) express checkouts at all Walmart stores in Canada.
  2. Your aisles clear so as to minimize safety issues for your customers.
  3. All staff trained in First Aid, CPR, and AED.
  4. All Walmart stores in Canada equipped with an AED.
    1. All staff informed of its location.
  5. Assistance for customers with disabilities, visible or hidden.

Regards,

 

Peter V. Tretter

President & CEO

Journey to Diversity Workplaces

A Canadian federal employee’s guide to PIPEDA

A Canadian federal employee’s guide to PIPEDA

First, let’s quickly overview PIPEA: What is it?

The Personal Information Protection and Electronic Documents Act, also known as PIPEDA, is a law passed by the Parliament of Canada respecting privacy for the private sector and applies to personal information collected during the course of commercial activities. (Wikipedia contributors, 2018)

What employers have to work within PIPEDA??

Any employer who falls under federal jurisdiction in the Constitution of Canada.

Those areas being:

  • banks (but not provincial credit unions).
  • marine shipping, ferry and port services.
  • air transportation, including airports, aerodromes and airlines.
  • railway and road transportation that involves crossing provincial or international borders.
  • canals, pipelines, tunnels and bridges (crossing provincial borders).
  • telephone, telegraph, and cable systems.
  • radio and television broadcasting.
  • grain elevators, feed and seed mills.
  • uranium mining and processing.
  • businesses dealing with the protection of fisheries as a natural resource.
  • many First Nation activities.
  • most federal Crown corporations.
  • private businesses necessary to the operation of a federal act. (Government of Canada, 2018)

Specific employers include but are not limited to:

Government of Canada and most federal Crown corporations such as Canada Post, Banks (Bank of Montreal, RBC, Scotiabank, Tangerine), Airlines (Air Canada, Porter, Westjet), and Phone and cable companies (Bell Canada, Rogers, Telus), for examples.

What are federal employers’ obligations under PIPEDA?

  • obtain consent when they collect, use, or disclose their personal information;
  • supply an individual with a product or a service even if they refuse consent for the collection, use or disclosure of your personal information unless that information is essential to the transaction;
  • collect information by fair and lawful means; and
  • have personal information policies that are clear, understandable and readily available. (Wikipedia contributors, 2018)

What are federal employees’ rights under PIPEDA?

PIPEDA gives employees the right to:

  • know why an organization collects, uses or discloses their personal information;
  • expect an organization to collect, use or disclose their personal information reasonably and appropriately, and not use the information for any purpose other than that to which they have consented;
  • know who in the organization is responsible for protecting their personal information;
  • expect an organization to protect their personal information by taking appropriate security measures;
  • expect the personal information an organization holds about them to be accurate, complete and up-to-date;
  • obtain access to their personal information and ask for corrections if necessary; and
  • complain about how an organization handles their personal information if they feel their privacy rights have not been respected. (Wikipedia contributors, 2018)

As a federal employee, how can I access my private human resources file?

Ask! Or send a written letter to your organization’s Chief Privacy Officer or whichever officer is in charge of the company’s privacy policy. Details on who that person is will be available from your employer.

“Ordinarily, it should cost you little or nothing to gain access to your personal information. The law requires an organization to respond to your request at minimal or no cost to you.” (Office of the Privacy Commissioner of Canada, 2016)

References

Government of Canada. (2018, November 9). Federally Regulated Businesses and Industries. Retrieved 29 March 2019, from https://www.canada.ca/en/employment-social-development/programs/employment-equity/regulated-industries.html.

Office of the Privacy Commissioner of Canada. (2016, September 12). Accessing your personal information. Retrieved 29 March 2019, from https://www.priv.gc.ca/en/privacy-topics/access-to-personal-information/accessing-your-personal-information/.

Wikipedia contributors. (2018, November 13). Personal Information Protection and Electronic Documents Act. In Wikipedia, The Free Encyclopedia. Retrieved 29 March 2019, from https://en.wikipedia.org/w/index.php?title=Personal_Information_Protection_and_Electronic_Documents_Act&oldid=868668286.

This article was written by J2DW CEO Peter V. Tretter

Letter to the Mayor of the City of Barrie

Backgrounder information

Councillors vote to reprimand Keenan Aylwin, following Integrity Commissioner report
Aylwin faces reprimand for breaching Barrie council’s code of conduct

Letter to the Mayor of the City of Barrie

1 June 2019

Jeff Lehman, Mayor
City of Barrie
70 Collier St. P.O. Box 400
Barrie, ON L4M 4T5

Your Worship,

We are writing to you today concerning Suzanne Craig, the City of Barrie’s “Integrity Commissioner” and her report to City Council regarding Councillor Keenan Aylwin.

We are greatly concerned that the report could potentially be influenced by her own biases and this could potentially be in violation of the Ontario Human Rights Act.

We come to this conclusion as she seems to ignore the fact that the complainant is an elected Member of Parliament for the Conservative Party of Canada. A party that has publicly supported positions in violation of the Ontario Human Rights Act and the Canadian Charter of Rights and Freedoms of which the City of Barrie and its elected Council are required by law to uphold. This is a biased individual whom should be treated with “kid gloves” and any complaint treated as suspect. Mr. Brassard is taking the most extreme and unreasonable interpretation of Mr. Aylwin’s post.

As a result we request that Ms. Craig be placed on unpaid administrative leave while her intentions and biases are investigated by her immediate superior.

Sincerely yours,

Peter V. Tretter
President & CEO
Journey to Diversity Workplaces