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Lack of Diversity in the Workplace Can Cause Stress Among Employees

This is a sponsored article.

The success of an organization in today’s competitive world depends upon how well it embraces the challenges of diversity and realizes its benefits. Employees from different backgrounds, ages and ethnicities bring their own set of experiences and world views, and are better able to provide a wider range of solutions to developing problems. Most of all, a lack of diversity has been linked to increased discrimination which in turn leads to elevated stress levels among employees. The National Center for Biotechnology Information note that discrimination due to immigrant status, legal status, skin tone or language can contribute to increased stress in individuals.

So how do companies deal with the diversity in the workplace? U.S. companies spend millions of dollars every year on diversity programs and policies, ranging from equal employment opportunity compliance to cultural sensitivity training programs. This leads most people to assume that it makes companies fairer to both women and minorities; the reality is much different, however. Implementing diversity program has little actual positive effect and may even decrease representation according to the Harvard Business Review. Even when there is clear evidence of discrimination, the mere presence of a diversity policy automatically leads people to discount any claims of wrongdoing.

This leads to increased stress levels and with long-term discrimination can lead to acute and chronic stress. The body enters a defensive posture which closes our ability to learn and impairs judgement. Statistics Canada states that over one in four workers report being highly stressed and over 62% of workers reported that work is the main source of stress in their lives.
Lottoland describes this kind of stress as ‘distress’, which could be permanent, prevents the body from coping, is demotivating and decreases productivity. As opposed to ‘eustress’ which is a euphoric stress that can actually motivate, increase productivity and make us feel excited. Strong leaders create a stress-free environment where people do not need to get into that kind of defensive posture.

Diversity should be a critical component of the innovation that leaders strive to achieve in their organization, and research shows that diverse groups outperform homogenous ones. Research conducted by Credit Suisse focusing on 2,400 companies, found that organizations with at least one female board member yielded higher returns on equity and net income growth than those who did not employ women on their board. Working with people from different backgrounds than you will challenge your brain to think more diversely and expand your horizons. The effect of this relationship is that the brain is happier which in turn lowers stress levels and makes a person generally happier as well.

Workplace diversity can, however, have some unwanted effects which leaders must manage effectively by promoting diversity of thought and innovation. Here at Journey to Diversity Workplaces we say that diversity brings about a variety of ethical issues like sexual harassment due to sexual orientation, racism and gender bias. These are critical situations that interfere with work, personal lives and cause high levels of stress both in the workplace and at home. Particularly in a company that is lacking gender and racial diversity these unwanted effects can be more pronounced. A good leader, therefore, must be fair to manage diversity effectively and when employees enter that stressful phase, the leader must be able to pull them out if it. When people experience fair treatment and a positive and genuine diversity, it will in turn reduce their stress levels and improve their health.

This sponsored article was edited by volunteer editor Erin Murphy.

Diversity for Productivity

According to the University of Florida, people are living longer and the world’s globalization will require further interaction from people who are more diversified and come from an array of backgrounds. Typically, they work in diverse and varied environments and this raises questions about tracking this trend and adapting to it. Companies want to perform better in the business world and many would like to advance diversity as well.

The importance of a diverse work and business environment is to be able to maximize and capitalize on workplace productivity and effective management. This places a lot of responsibility on supervisors and managers. We see that the workplace environment is continuing to evolve with the times and that the culture and workplace will follow suit. Based on the report, Diversity in the Workplace from the University of Florida, companies looking to embrace diversity and have inclusive organizational structures will likely gain greater productivity and competitive advantages. Thus, those workplaces that do not choose to evolve will potentially lose productivity.

There are some questions that arise from companies planning or thinking about evolving. How do you do it? What forms will it take? To do it is simply to build a structure from which to onboard people from diverse backgrounds. The forms that it will take will be much more diverse and inclusive from the managerial side all the way down to interns. Of course, as noted in the research, “there is no single recipe for success.” The manager’s ability to be able to understand teamwork and the dynamics of the team in the workplace is very important. A manager or supervisor wants to look into things such as equal employment opportunities in order to capitalize on the larger talent pool, especially when looking at a broader base of the variables for potential employees.

In addition, the manager or supervisor may want to look into the means through which those throughout the hierarchy of the organization can find advancement. If an intern, they can potentially be promoted to part-time or full-time employment. If a full-time employee, they may be able to be promoted to some sub-managerial or supervisory role. As the article summarizes, a diverse set of teams can bring a higher value to organizations in addition to respecting individual differences that can provide an organization or business with a “competitive edge” and increase in “work productivity.”

Many workplaces in the modern era have diverse backgrounds, people, educational experiences and certifications, and so on. If this comes into play, then it will eventually result in a higher productivity of the organization as a whole towards its stated mission, mandate, and goals.

References
Green, K. et al. (2002, June). Diversity in the Workplace: Benefits, Challenges, and the Required Managerial Tools. Retrieved from https://edis.ifas.ufl.edu/pdffiles/HR/HR02200.pdf.

This article was written by volunteer blogger Scott Jacobsen and edited by volunteer editor Erin Murphy.